Oracle Customer Experience Workshop
Creating a Great Customer Experience
Customers want simple, consistent and relevant experiences across all channels, touch points and devices. Creating a great customer experience means delivering these qualities consistently over time across the entire customer lifecycle. Exceptional customer experiences create the loyalty, advocacy and repeat business that drives success.
Oracle's customer experience solutions help companies and organisations transform their existing operational systems and infrastructure into a differentiated customer experience across the customer lifecycle. Oracle's CX Foundation underpins these solutions, providing a full 360 degree view of the customer and allowing a seamless customer experience across applications and channels.
Enabling CX is an Integration Challenge
Join us in London on 9th October at the Oracle CX Integration Workshop where we will examine the solutions available to help organisations transform their existing infrastructure operational systems into a differentiated customer experience across the customer lifecycle. During the workshop we will demonstrate the business integration service approach to CX which enforces an applications centric pattern. This approach results in minimising cost and risks, while incrementally delivering CX solutions across project boundaries.
Summary
With the Oracle Customer Experience Foundation you will be able to simultaneously connect and engage customers, learn more about them, and make it easy and rewarding to do business with you. Oracle's customer experience solution enables you to deliver great customer experiences and a profitable customer journey. This workshop allows you to understand the technology that underpins and enables the CX solutions from Oracle.