CX Solutions
Modern Customer Experience Solutions
Whether you’re revisiting the fundamentals or looking to explore cutting-edge innovations like artificial intelligence and IoT, Modern Customer Experience offers a comprehensive curriculum of educational sessions, visionary keynotes, and networking opportunities for the global CX community. Presented by Oracle executives, product experts, celebrated innovators, customers, and partners, content will inspire CX professionals across all of the following solution areas.
Marketing Community
Marketers need an integrated portfolio of best-in-class applications to drive sales, brand and customer loyalty. Oracle Marketing Cloud offers the industry’s richest datasets and most adaptive intelligence so marketers can deliver irresistible, consistent and connected experiences to customers wherever they are and however they choose to engage.
Service Community
See first-hand how global customers are delivering industry-disrupting service experiences, and fostering brand loyalty. Knowledge-driven, AI-infused, automated, omnichannel service strategies are no longer unattainable. Our product experts will show you how.
Sales Community
Learn how sales teams are adopting emerging technologies to increase efficiencies and improve productivity. Discover how to offer rich, contextual experiences and leverage the complete sales force ecosystem that extends across every consumer touchpoint, personalizing each interaction, and improving the bottom line.
Commerce Community
Sellers can no longer rely on price and products or services to differentiate their business in our consumer-driven world. It’s all about the experience. Tap our industry and product experts to discover how to leverage data, analytics, and AI to personalize customer experiences, seize micro moments across all channels and devices, and foster brand loyalty.